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FREQUENTLY ASKED QUESTIONS

Below we answer your questions about our products and the Herbal Essentials website. Don't see the information you need? Contact info@herbal-essentials.com and our team will be happy to help. 

  • What is your ethos on ingredients?

    Herbal Essentials is a clean beauty brand built on natural actives and botanicals drawing inspiration from the Himalayas. Our skincare products derive their efficacy from the perfect blend of ancient beauty wisdom and science. Our products have at least 90% natural origin content.

    All our ingredients are listed on the individual product pages, so you can see exactly what you are using on your skin.

    We do not add:

    Mineral Oils
    Silicones
    Sulphates
    Tea/Dea
    Parabens
    Mit
    Urea
    Nanomaterial
    Soap
    Alcohol
    Triclosan
    Benzophenone-3
    Methoxycinnamate
    Diethyl Phthalates
    Formaldehyde

  • Are products suitable for Vegetarians or Vegans?

    None of our ingredients are animal origin except beeswax, propolis and honey.

    All products are suitable for Vegetarians.

    The following products are suitable for Vegans:

    AHA Night Cream with Sugar Maple & Bilberry extracts
    Brightening Cream with Liquorice Root extract & Aloe Vera
    Cleansing Milk with Sweet Almond Oil & Aloe Vera
    Day Defence Cream with Wheat Germ Oil & Shea Butter
    Foaming Face Wash with Ginger & White Lily extracts
    Himalayan Inspired Micellar Water
    Miracle Cleanser with Vitamin E
    Nourishing Cream with Apricot Oil & Aloe Vera
    Purifying Face Wash with Neem & Hyssop extracts
    Purifying Toner with Neem extract & Peppermint Oil
    Refreshing Toner with Cucumber extract & Rose Water

  • Is Herbal Essentials tested on animals?

    Herbal Essentials is not tested on animals nor do our manufacture or any third party on our behalf.

  • Where are your products manufactured?

    All Herbal Essentials products are manufactured in France.

  • Do products contain nuts?

    The following products contain nuts:

    Moisturising Body Lotion with Shea Butter & Honey
    Gentle Renewal Scrub with Walnut Shell Powder & Kaolin

    If you have any concerns at all we advise that you consult your GP or pharmacist and show them the ingredient list before using any of our products.

  • Do products contain Gluten?

    The following products contain Gluten:

    Day Defence Cream with Wheat Germ Oil & Shea Butter
    If you have any concerns at all we advise that you consult your GP or pharmacist and show them the ingredient list before using any of our products.

  • Do products contain Dairy or Lactose?

    None of our products contain Dairy or Lactose. If you have any concerns at all we advise that you consult your GP or pharmacist and show them the ingredient list before using any of our products.

  • Do products contain synthetic microbeads?

    We do not use synthetic microbeads (Plastic Beads) in any of our products.

  • How can I see pricing in my local currency?

    You are able to shop our store in EURO, GBP and USD. To change the currency for your region simply scrolled down to the bottom of the page and use the drop down tabs to change to your currency. Please note that there is a small conversion fee to change from GBP.

  • I'm shopping from overseas, why re your products a different price to what I see in store?

    If you are using EURO or USD pricing to shop in the Herbal Essentials store then there may be a small conversion fee for some products.