DELIVERY INFORMATION
No matter where you are in the world, we can arrange our natural, hydrating skincare to be sent to you! Please see below for information on shipping times, carrier services and costs.
Our order packaging can be recycled and we use biodegradable chips to protect your products that are 100% biodegradable from renewable sources.
PLEASE NOTE: During the busy festive period, orders may take a little longer to process than normal. Our team are working hard to make sure your order arrives as quickly as possible. Please allow 7 - 10 days for UK delivery. If you have any queries about your order please feel free to contact us.
UK ORDERS
Cut off time for UK orders is 1pm (GMT). Orders placed after 1pm will be processed on the next working day. Goods are not dispatched at weekends or during public holidays.
EU ORDERS
Orders to European countries will be despatched from EU warehouse, no VAT charges apply.
TAXES & DUTIES (for orders outside Europe)
Parcels may be delayed further by customs procedures as customs duty may need to be paid before your parcel can be delivered in some countries. It is a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages, and shipments may be subject to import duties and taxes which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; unfortunately, we have no control over these charges and cannot predict what they might be.
Destination | Tiime | Carrier Service | Cost |
United Kingdom | 2/3 days | Royal Mail 48 hour tracked delivery | orders over £25 : FREE orders less than £25 : £3.95 |
United Kingdom (Express) | Next Working Day | DPD | Next Day: £5.95 Orders over £35: FREE |
Rest of Europe | 3/5 days | DPD / DHL | orders over £55 : FREE orders under £55 : £5.95 |
USA / Canada & rest of the world | 5/7 days | DHL |
orders over £75 : FREE orders less than £75 : £20 |